Frequently Asked Questions
Please read our FAQ before sending us a message.
We currently accept payments via PayPal, Visa, Mastercard, Maestro and American Express. Please ensure that the billing address entered on your order matches the address the payment card is registered to.
Order by 1 pm for next day delivery.
Your parcel will be dispatched to arrive with you by close of business the following working day (orders placed after 1pm or over the weekend will be dispatched the next working day)
please note: Working days are Monday – Friday excluding Saturdays and Sundays and Bank Holidays.
We do not offer weekend delivery, however this is under review.
Our foil balloons are not supplied with helium. We recommend buying a small helium canister from a nearby art or craft store.