Cherish Moments

Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I pay for my order?

We currently accept payments via PayPal, Visa, Mastercard, Maestro and American Express. Please ensure that the billing address entered on your order matches the address the payment card is registered to.

When will I receive my order?

Order by 1 pm for next day delivery.
Your parcel will be dispatched to arrive with you by close of business the following working day (orders placed after 1pm or over the weekend will be dispatched the next working day)

please note: Working days are Monday – Friday excluding Saturdays and Sundays and Bank Holidays.

Do you offer weekend delivery?

We do not offer weekend delivery, however this is under review.

Are the foil balloon delivered with helium?

Our foil balloons are not supplied with helium. We recommend buying a small helium canister from a nearby art or craft store.

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